Our terms and conditions of delivery

Information about an active order

The route of an order from the registering and delivering it, can be tracked directly from your account from the “History and order details” section. Also, here you can download the required documents related to the order (invoices).

It is not necessary of you to travel, the delivery of the package is ensured to be delivered to your door!

If you need more information than the ones displayed in your client account, contact us!

On receiving your paid order (payment order, online card, and so on) it is mandatory to present an ID:

- For individuals it is necessary to present an ID

- For legal entities it is necessary to present an ID, mandate or a stamp from the firm.

For orders that have courier as means of delivery, will be applied a transport cost of 5€ (without taxes) for the first kg and for each additional kg +1€.